Contact

Thank you for your interested in Unified Communications Group. We are proud to be serving North America from coast to coast. If you have an urgent inquiry please feel free to contact us directly via telephone otherwise please email or use the form below. One of our representatives will get back to you within one business day

CONTACT FORM

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    Call Us
    855.643.3200
    Address
    Washington State, USA

    Business

    We’re different because you are different. Different from your competition, and in need of your own solutions. Solutions built just for you by a real person.

    Your Internet and Phone systems should be tailored to the unique needs of your business. UCG offers a wide range of business Internet, business phone systems " PBX" which are either cloud based or onsite hardware. To us as UCG your communication services have to be 'reliable, productive and inexpensive'. We can deliver on all three accounts.

    Our infrastructure is identical to all the major providers.

    Uniquely, our personal service lets us accurately find your perfect solutions.

    Most simply; Being competitive in this market allows us to offer you great pricing.

    It's not complicated. It just isn't normal, yet. We can put together everything you need, from basic internet and phone for 1 - 2 users to a PBX with 1 to 2000+ users. Our service commitment will have your business handled personally by a local agent. A local agent that you will have personal access to on a direct line.

    Internet

    We offer Cable, DSL and Fibre. Commonly at speeds from as low as 6 Mbps to as high as 1Gbps. We don't keep you trapped with only one technology and limited options.
    For business's that need extreme levels of up-time or simply more speed than your current location offers we build custom Bonded Internet Solutions. We can pull together multiple lines even over multiple infrastructures to synthesize a product for you.

    Telephone & PBX

    Whether it's two telephones or two thousand, our phone systems can fit your needs; everything from one line, one office system to a multiple location PBX (private branch exchange). We can work with your current hardware, install new hardware for high security applications, or run a hosted PBX complete with on the fly modifications by web browser.

    FAX SOLUTIONS

    Perhaps one of the most inefficient and paper wasting devices in any office is the fax machine. By using a fax to email service instead, you can save paper and money that would otherwise be spent on a dedicated fax line, fax machine, toner and paper supplies. Ask us today about getting set up with our E-Faxing solutions.

    Why UCG

    Navigating your communication services shouldn’t be difficult. Our competitors make it that way.

    Trust

    We are a customer-oriented company that puts your needs in front of ours. We are a true partner with service you can count on. With Unified you get real support personnel that are there to answer when you have a question, there to provide a solution to any issue, and there to be your trusted support team.


    On Time Delivery

    We pride ourselves on watching the “Watch” you have deadlines that your customers expect. Those deadlines are ours with a sense of urgency, and attention to detail. If we fail, you fail…. We don’t fail!


    Quality

    Verifiable track record. We get it done when you need it done.


    Personal service

    Back-office support, we have put a considerable amount of time and money towards getting the right people and experience to support your efforts.


    Frequently Asked Questions

    Q: We've heard that switching to a VoIP System is expensive. Is it true? A: Based on your requirements, most customers find that they end up getting more features with newer technology for less than they were spending before.

    Q: We're currently on a contract with a traditional phone system provider, can we switch? A: Of course, in some cases UCG may be able to offer you enough savings to buy our your current contract. Contact us today to see if you qualify for a free buyout!

    Q: Our company has multiple locations with independent phone bills. Is there a way to consolidate? A: With our solution you can have all of your locations on one system and on one bill. You will also be able to call between them for free and even take handsets from one location to another.

    Q: We are really interested in upgrading our phone features to better serve our customers, are all the features you have listed included? A: Yes, all of the basic features you see listed come standard.

    Q: We are looking at moving locations, how will this affect our business? A: It won't. In fact once your internet is connected at your new location all you will have to do is bring your phones, plug them in, and you're done. It's that easy.

    Q: We are concerned about the event of a disaster and we lose internet services. How will we operate ? A: Not only will you still be able to make calls routed through an alternative source, but you will also be able to alert your employees through their handsets that there is a potential emergency through the Emergency Notification System.

    We use the identical infrastructure systems currently in place all over the country. The infrastructure that connects you currently to your services is called the "Last Mile". Whether its your phone, your internet, or your TV it runs over the Last Mile at some point. We purchase long-term rights to use the Last Mile and provide our services over them.

    Contracts are everywhere. Choice is rare.Depending on your needs we offer everything from month-to-month renewing contract or signing up for years at a time. Unlike the large telecoms we will be transparent with you about the costs and benefits. It is your choice to make.